Morrow Audio Cable Warranty
Lifetime warranty on all Morrow Audio cable products. If your cable ever breaks, for any reason, even abused, we will repair or replace your cable for free. If you trip over your cable, if your pet eats your cable, if your child takes scissors to your cable, if your cable gets tangled in a sweeper, etc, we will repair or replace it for free. You only pay the shipping.
Warranty applies to the original owner and is not transferable. Shipping cost, taxes and duties are not covered in the warranty.
Please contact us before shipping us your product. We need to be sure that the product is defective. There might be an easy solution that will fix the issue.
Try This First:
The connectors on your cables can, over time, oxidize. With RCA and XLR cables, this can cause signal drop, buzzing, RFI, noise and hum. Use an electrical contact cleaner to clean the connectors. In most cases, this will solve the issue.
Switch the left and right cables. If the problem stays in the same channel, the cable is not at fault. You have equipment issues. If the problem moves to the other channel, it is possible that the cable is defective.
Include in your shipment...
Ship your cables needing warranty repair to:
6608 Dixie Highway
Florence, KY 41042
2 years parts and labor warranty. Please contact the manufacturer here.
Legacy Audio supports its customers and products with pride. We cheerfully warrant our loudspeaker products we manufacture from defects in materials and workmanship for a period of seven (7) years. Electronic components such as internal amplifiers and digital processors are covered for three (3)years. Please register your product with Legacy Audio. Should you require service Legacy will require a proof of purchase in order to honor the warranty - so please keep your receipt.
The warranty does not cover transportation costs of product to or from the customer, distributor or dealer, or related shipping damage.
To register your product, please click here.
Exclusions from Warranty
The following situations or conditions are not covered by the Legacy Audio warranty: