All cables are handmade to order by our in-house technicians. You can liken our cables to fine, handmade watches. They take time and exact precision to build. Your patience will be rewarded with an unforgettable audio experience. We take great pride in our products, so much so that the technician bears his name on the label.
Time for cable orders if placed right now: Up to 15 work days. This does not include time for shipping or breakin service if that was ordered. Please note that our Elite and Anniversary levels might take longer due to the complexity of the design.
“My system has never sounded like this. You promised and delivered! I am experiencing beautiful sounds here. Many audiophiles can wax poetic on all this but I'm just going to say that the Morrow cables are working like I want them too; a dramatic difference in all areas of subjective analysis. You should be, and I think you are, proud of your products and design achievements!" - John B
Order status updates will be sent to you:
Our system will automatically send you an email update each time your order moves from one stage to the other in the assembly department: when it reaches a holding area, when the technician is building your order, when the cables go on the break-in machine, etc. Morrow Audio is the only cable company that has this level of customer service!
A NOTE REGARDING SHIPPING: We pride ourselves on how quickly we process online orders for shipping and get them out the door, but please be aware that this is within certain parameters. Being an actual brick-and-mortar mom-and-pop store, orders are shipped during store hours, not 24/7/365. We ship Monday through Friday. So, for example, if your order is ready to ship Friday afternoon at 4 p.m., it will ship out on Monday morning. If you choose USPS Priority Mail, this service does offer 2-to-3 day shipping, but (a) it’s 2-to-3 business days, not calendar days, and (b) that delivery window is a USPS estimate, not a guarantee. The same applies to UPS.