International Taxes & Duties & COVID Delays
Taxes & Duties for shipments outside the USA:
Please understand that if you live outside the USA, that you will be responsible for the taxes and duties of your country. If you refuse a package, you will be charged for any cost that we incur as well as possible re-stocking fees in accordance to our return policy.
We likewise cannot claim a lower value than what you paid, save facing a heafty fine. One option you can do is to have it shipped to a USA address, then have that party re-ship it to you. The value claimed is then up to you.
US Code 305:
(1) Failure to file; submission of false or misleading information.—Any person who knowingly fails to file or knowingly submits false or misleading export information through the Shippers Export Declaration (SED) (or any successor document) or the Automated Export System (AES) shall be subject to a fine not to exceed $10,000 per violation or imprisonment for not more than 5 years, or both. See all
Limited Shipping Options for Certain Countries:
All shipping options are available to our USA and Canada customers. However, due to COVID, only UPS is offered for all other countries. See USPS updates here.
Possible Shipping Delays:
Some shipping carriers have made changes due to Covid. Because of these, your shipment might be delayed past the normal ship times. Tracking information also might not show accurately.
We have found that in some cases, USPS shipments show as "delivered" when they have not, then show up a week later.
When you receive your tracking number from us, your package is on its way to you, even though the tracking might not show any progress. We appreciate your patience and understanding during these times.